Leyhill - About Us
Overview
ley hill solutions is a member of the British Quality Foundation (BQF) and has adopted the BQF’s Code of Conduct for Quality Consultancy and Training Organisations. The Code has five principles designed to ensure that a professional service is provided.
The five principles require that ley hill solutions shall:
- Protect the interests of its clients at all times
- Clearly define and agree the terms of engagement
- Only accept assignments it is qualified to perform
- Disclose to clients or potential clients any relevant information which might influence their engagement or their work
- Ensure that the work performed meets the objectives and requirements agreed with the client
A copy of the full text of the BQF’s Code of Conduct is available from ley hill solutions or the BQF direct.
ley hill solutions does not believe in the concept of "off the shelf" management products. We recognise the unique individuality of every organisation and build solutions for each individual case, which reflect and respond to the characteristics of our customers’ organisations.
Because we don’t take our customer’s requirements for granted we spend time understanding what they are trying to achieve before jumping in with a proposal. This may be one reason why our approach has been valued by small and medium sized organisations in particular as they endeavour to create new products, enter new markets and expand their businesses.
ley hill solutions has its origins in Change Management and Business Excellence. As you might imagine therefore, we hold strong beliefs in the principles of Total Quality and our products reflect this by exploiting the links between ALL aspects of an excellent business, be it sound leadership, effective policy deployment, involving employees or leading edge process management.
We recognise though that, without hard edges these aspirations may well remain just dreams.
Using tools such as the EFQM Excellence Model, the seven management & planning tools and many of the International (ISO) standards we have improved the performance of businesses ranging from software developers to auction houses. We believe that we can help your organisation find ways of making these principles "live".
Unlike the larger consultancies, who have marketing professionals who come along and tell you what they will do but then send some else to do the work, we believe it is vitally important to really understand your needs. For this reason the consultant you meet for first time you contact us will be the one who works with you on the project.
Why not contact us now and arrange an appointment to see how we can really help improve your business.
