Leyhill - About Us
Quality Policies
As a British Quality Foundation (BQF) registered Consultancy & training organisation, ley hill solutions limited recognises that Excellence and Quality is not achieved by inspection, but by good working practice and has set the following objectives:
- That all activities shall be carried out in accordance with the BQF Code of Conduct for Quality Consultancy and Training Organisations.
The five principles require that ley hill solutions shall:
- Protect the interests of its clients at all times
- Clearly define and agree the terms of engagement
- Only accept assignments it is qualified to perform
- Disclose to clients or potential clients any relevant information which might Influence their engagement or their work
- Ensure that the work performed meets the objectives and requirements agreed with the client
- That all Staff & Associates be committed to an active role in the continued improvement of quality.
- That client satisfaction is paramount and achieved by providing consistently high levels of service.
The company has adopted a Quality Management System designed to meet the fundamental principles of the EFQM Excellence Model and also comply with the key requirements of ISO 9001:2008. We are working towards externally recognised compliance with a UKAS certification organisation.
These requirements include a commitment to continually improve the effectiveness of the management system and provide a framework for establishing and reviewing quality objectives via the regular management review meetings. The managing director of ley hill solutions limited has accepted responsibility for the maintenance of this Excellence and Quality Policy.
