Assessment

ley hill solutions can help you to undertake assessments and excellence reviews at any point in your organisation's development. We are expert in the use of the EFQM Excellence Model™ and can perform desktop assessments to fully facilitated team workshops to help you develop an improvement action plan.

Organisations using industry standard assessment techniques internally sometimes benefit from an external viewpoint and the experience of different circumstances seen by assessors from outside their organisation. ley hill solutions has undertaken assessments in nearly 100 organisations over many years and our solutioneers can provide valuable insights into how it works elsewhere.

We can provide a lead assessor to work with your own people and project manage an assessment or if required we can build a full assessor team with relevant skills and knowledge to give you a detailed assessment and feedback on your current performance.

You may have developed systems around the ISO 9000 series of quality standards and perhaps you are disillusioned and see increased administration with little added value. We can show you how to change and make your quality systems work for you and, if you wish, start moving towards TQM or Business Excellence.

We can also develop ongoing performance measurement to provide a "meter" of how you are performing day to day. If you need it, we can advise on third party certification and integrated management systems covering quality, environmental and safety.

You will have heard the saying that "Your employees are your greatest asset"? Wouldn’t it be nice to know what they are thinking and what ideas they have? We can help you to understand them more clearly and make best use of your greatest and most costly asset.

We use our techniques ourselves so we know what we are talking about. We regularly assess our performance against the EFQM Excellence Model™ and ask for feedback from every client, not simply how we acted but what we could do better next time.

Assess Yourself Online