Balanced Scorecards

What is the Balanced Scorecard?

Developed in the early 1990's by Drs. Kaplan and Norton, the Balanced Scorecard focuses on four key aspects of business performance to enable organizations to clearly define their vision and strategy and translate these into action. It provides feedback around both the internal business processes and the external outcomes of these, which are viewed from the customer, employee and finance perspectives.

Unlike traditional financial measures, which merely illustrate the success (or otherwise) of past decisions and events, the Balanced Scorecard helps managers create future value through right and timely investment in customers, suppliers, employees, processes, technology, and innovation.

What will it do for your business?

It will:

Why use Ley hill to install it?

We can “bring the mountain to Mohammed” – developing a Balanced Scorecard involves pulling together ideas and information from all sectors of your business; this is not just a paper exercise and can be very difficult without some form of structured facilitation

Our expertise and hands-on experience mean we can deliver a practical solution quickly, with best use of your management time, probably in the time that you would spend thinking about how to go about it! We pride ourselves in delivering something appropriate for every one of our customers’ businesses - we do not deal in “off the shelf” products of the “one size and shape fits all” variety - so you can be absolutely sure that we will leave you with a Balanced Scorecard that really does work for you.