Tom McCormick

  • Tom McCormick

    Tom is a highly experienced consultant with a varied career in the public sector, and private sector consultancy. With over 25 years experience in business improvement and total quality management, he has worked with the EFQM Excellence Model for over 10 years leading and participating in organisational self assessment and external assessments. Tom has been Senior Assessor for Category and main UK Excellence Award winners in four of the last six years.

  • Areas of specialism

    Tom has a successful track record in strategic thinking, managing change, managing and developing people, and quality and business improvement. He has practical experience of working with a range of recognised standards and quality methods including Investors in People, ISO 9001 and 14001, Balanced Scorecard and the EFQM Excellence Model. As a Senior Assessor for the British Quality Foundation he has led assessment teams on a range of assessments in the public, private and voluntary sectors for both the UK Excellence Awards and Recognised for Excellence programmes. His specialisms include:

    • EFQM Excellence Model
    • Investors in People
    • Business Process Re-engineering
    • Process Mapping
    • Quality Management Systems (e.g. ISO9001)
    • Environmental Management Systems (e.g. ISO14001)
    • Project Management (e.g. PRINCE II)
    • Problem Solving Tools & Techniques (e.g. Cause and Effect, PEST analysis, etc.)
  • Industry experience

    Tom has worked in a number of industries and sectors including:

    • Central, Regional and Local Government, and Government Agencies
    • Construction
    • Housing
    • Health and Social Care
    • Energy / Utilities
    • Rail and transport
    • Fast Moving Consumer Goods
    • Logistics
    • Education
    • Charitable Sector

    Qualifications and training

    • Senior assessor for the UK Business Excellence Awards, Southern Excellence Award and Recognised for Excellence programme
    • EFQM & BQF Excellence Model Master Assessor
    • ISO 9001 Lead Auditor
    • ISO 14001 specialist
    • ISO 27001 Technical Awareness for Lead Auditors
    • ISO 22301 Technical Awareness for Lead Auditors
    • OHSAS 18001 Technical Awareness for Lead Auditors
    • NVQ Level 5 Strategic Management and Operational Managemen